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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Jeremy Scher

November 9, 2024

5  out of  5
rating by James Jeremy Scher
"Spoke with Colin over the phone. He was very helpful. Would highly recommend."
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Laurie Hendriks

October 30, 2024

5  out of  5
rating by Laurie Hendriks
"Thank you again for all of your help."
We responded:
"You are welcome! Happy to help!"
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Sergio Parra

August 19, 2024

1  out of  5
rating by Sergio Parra
"Muy mal servicio. No recomendable"
We responded:
"Buenas tardes Sergio. Me gustaria discutir su experiensa con State Farm. Auque no eres cilente de mi oficina especifica mente. Disculpe que no tubo una experiensa agradable. Porfavor llamanos a (831) 423-4700 Good afternoon Sergio. I would like to discuss your experience with State Farm. Although you are not a client of my office specifically, I apologize that you did not have a pleasant experience. Please call us at (831) 423-4700"
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Mark Junod

April 6, 2024

5  out of  5
rating by Mark Junod
"Laureen has been an amazing and steady resource for us for many many years. We appreciate Laureen and her team. They have always been responsive and we recommend them highly!"
We responded:
"Thank you Mark for your support and your kind words. I appreciate the opportunity to have been your agent and provided insurance for your family for over 30+years! Time passes so quickly---thank you for recognizing publicly the efforts of my State Farm Team! "
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Michelle Boyd

December 8, 2023

5  out of  5
rating by Michelle Boyd
"Amazingly responsive and top notch Customer service. Great rates too! So happy to have this office as our State Farm agent. Jessica is absolutely fantastic! We are very happy. Thank you Jessica!!"
We responded:
"Thank you for recognizing our office manager, Jessica Garcia! Jessica has been with my Agency for over 13 years and our customers love her for her compassion and commitment to providing exceptional service. Michelle, we truly appreciate you choosing our office when you moved to town!"
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Fiona McDonough

December 7, 2023

5  out of  5
rating by Fiona McDonough
"I am a professional fiduciary, and have worked with Laureen on behalf of one of my clients. She is personable, quick to respond, and has helped save me and my client tons of time and headaches regarding my client's policy. I highly value this relationship and can depend on Laureen to follow through and deliver results."
We responded:
"Thank you, Fiona! Insurance can be difficult at times to navigate, and I appreciate you recognizing my Agency as a helpful and dependable partner when providing insurance coverage and service to our customer."
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Hagop Amanian

December 7, 2023

5  out of  5
rating by Hagop Amanian
"Great customer service, I've been with State Farm Insurance agent Laureen Yungmeyer for 20 years now and I am very happy with the provided services. Thank you"
We responded:
"Thank you Hagop! I appreciate you taking the time to review my Agency. WOW, 20 years --- it seems like yesterday when I began working with you and your family. "
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James Duncan

September 27, 2023

5  out of  5
rating by James Duncan
"Best insurance agent I've ever had. Extremely helpful, knowledgeable, and people oriented. Have multiple policies through her agency and am very satisfied with the service I've gotten."
We responded:
"Thank you James! That is such a compliment and my team and I truly appreciate you taking the time to post. "
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Steven Singer

March 17, 2023

5  out of  5
rating by Steven Singer
"Aways there when you need her. Great service."
We responded:
"Steven, thank you for recognizing the efforts of the team at Laureen Yungmeyer State Farm Agency! We strive to always be there when you need us! "
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Kim Sweeney

March 1, 2023

5  out of  5
rating by Kim Sweeney
"Laureen (and staff) are always quick to respond and give full explanations whenever I have questions. She also guides me in my decision making regarding coverage needed and ways to save! I appreciate their excellent service."
We responded:
"Thank you Kim for your review! It is our pleasure to serve you and your family with your insurance needs. I am blessed with a wonderful team in the office--thank you for recognizing the efforts."
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Brian Moore

September 21, 2022

5  out of  5
rating by Brian Moore
"Laureen has taken great care of our personal and business insurance needs for 20+ years. She's friendly, smart, quick, funny, and kind. Thank you Laureen!"
We responded:
"Thank you Brian! It is my pleasure and I appreciate your continued support!"
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Tothetrailsandbeyond

September 20, 2022

5  out of  5
rating by Tothetrailsandbeyond
"We highly recommend Laureen Yungmeyer. Laureen is the BEST!!! 5 STARS ALL THE WAY!! Lauren goes out of her way to help us. She is very knowledgeable and truly cares about us, which is extremely rare in this day and age! The commercials are true. Laureen is a good neighbor! Thank you Laureen! Your support is invaluable and appreciated! The Rosalli's"
We responded:
"I do truly care about you! We strive to be a resource for our customers and it means so much to me that you value and appreciate our efforts!"
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Dennis Perry

August 10, 2022

5  out of  5
rating by Dennis Perry
"Great service, very nice people. Glad I went there for my insurance."
We responded:
"Dennis we are so pleased that you found our office via the Google reviews! I am happy that Jessica was able to assist you yesterday with your insurance needs. WELCOME to the State Farm family!"
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Franco Drummer

July 15, 2022

5  out of  5
rating by Franco Drummer
"I find Laureen's office to be courteous, prompt and very supportive. I've been with the office since I moved to Scotts Valley and with State Farm for decades."
We responded:
"Thank you Franco! We appreciate your kind words"
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Margot Dabney Musch

June 2, 2022

5  out of  5
rating by Margot Dabney Musch
"I appreciate how accessible Laureen and Jessica are and the advice they have for new drivers!"
We responded:
"Your welcome! It was a pleasure meeting with you and your son!"
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Del Thiel

May 2, 2022

5  out of  5
rating by Del Thiel
"Laureen Yungmeyer and her staff always were very professional and super helpful whenever I needed it!! Jessica is great handling things over the phone. I highly recommend them to everyone!! Thank you for your support over these years."
We responded:
"Thank you so much Del! Jessica is my office manager and she is fabulous! Thank you for taking the time to recognize her!!"
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Charles Selvidge

February 14, 2022

5  out of  5
rating by Charles Selvidge
"Laureen and her team always respond quickly and efficiently to our requests for help on our insurance needs. Highly recommend."
We responded:
"Thank you Charles! We truly appreciate the kind words"
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Daisy Nguyen

October 25, 2021

1  out of  5
rating by Daisy Nguyen
"I texted them and left a voicemail that I needed quotes. We played phone tag for 5 days, Which should have been an indicator that this was going to be a problem. Nonetheless, I was finally able to get someone on the phone, was met with excuses like “short staffed, COVID,” so I figured, OK. Sent them all the info they requested to get my quotes going. Did nothing hear back over the next 4 days. I called, and was met with a litany of excuses. Still, I figured, it should be soon, right? Nope. 2 days later, still no quote. Called and canceled my inquiry. I googled “state farm near me,” and found there were other offices with other agents. So, called the first one on the list. They answered their phone on the first try! They gave me a list of things they needed to get me my quote, I emailed those within minutes of getting off the phone, and they had all the quotes to me within the SAME day. Home insurance, 3 autos and umbrella insurance. There was never an excuse or “we are so busy,” just “OK, no problem, I’ve got that info right here.” LOL. I knew it couldn’t be THAT hard. If you’re not getting the service you need, try a different agent. They’re all independent. Thank goodness when I first contacted Laureen Yungmeyer agency, i wasn’t calling for help me with a claim or something pressing -I’d still be waiting."
We responded:
"Daisy I am sorry for your experience with our office. When you and Jessica were corresponding she apologized for the lack of setting an appropriate timeline and for the miscommunication. We always strive to meet our customers and potential customers needs. As we previously expressed to you, we regret that we were not able to assist you and, that we are glad that you were able to place your coverage with State Farm."
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Mama T

August 4, 2021

5  out of  5
rating by Mama T
"I needed my Insurance re-installed last minute and Laureen returned my call within the hour and got it done the same day. This was beyond impressive and I am so grateful for her responsiveness! I highly reccomend her for all of your Insurance needs. Thanks Laureen!"
We responded:
"Our pleasure! So happy to help Mama T! We appreciate you!"
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Jennifer L

March 15, 2021

5  out of  5
rating by Jennifer L
"Great and quick customer service! Jessica is super helpful! Thanks!"
We responded:
"Thank you! We are so happy we were able to assist you!"
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Jeff Oberdorfer

March 1, 2021

5  out of  5
rating by Jeff Oberdorfer
"Excellent, prompt service on all my insurance needs for over twenty years!"
We responded:
"Our pleasure Jeff! We enjoy working with you and your family!"
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J. Mark Johnston

November 19, 2020

3  out of  5
rating by J. Mark Johnston
"Was able to cancel my old car insurance and add a new car. Over the phone. Rebecca rocks"
We responded:
"Thank you for the kind words! I agree--- Becca rocks!! We are pleased we were able to assist you."
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Linda Andreas

February 25, 2020

5  out of  5
rating by Linda Andreas
"Clean and reasonable"